Frequently Asked Questions
Do I need a referral to see a dietitian?
No. You can book directly. GP referrals (e.g., Medicare EPC plans) and specialist letters are welcome but not required.
How much does it cost?
Fees are explained at booking. (Current guide: Initial – $150 / 60min; Review – $85 / 30 min)
Can I claim Medicare?
If your GP provides a Chronic Condition Management (CCMP) plan, Medicare offers a partial rebate or $61.80 per eligible session. Your GP can advise your eligibility.
What happens in the first appointment?
We review your goals, health history, medications, and eating patterns, then agree on a practical plan. You’ll leave with clear next steps and resources.
How many sessions will I need?
Most people start with 2–4 sessions over 6–12 weeks. Complex needs (e.g., gut issues, eating patterns, disability) may need a longer plan.
Do you see NDIS participants?
Yes—self-managed and plan-managed participants are welcome. We provide goal-based nutrition support and reports aligned to your plan.
Can you provide nutrition/meal management reports?
Yes. We write clear, outcome-focused reports to support reviews and multidisciplinary care.
Do you invoice through plan managers?
Yes—self- and plan-managed only. We’ll issue invoices with required details.
Can I claim private health?
Many funds rebate dietitian services. Check with your insurer for your cover and limits.
How long are sessions?
Initial consults are ~60 minutes; reviews are ~30 minutes (longer by arrangement).
What should I bring?
Any recent blood tests, referral letters, NDIS plan goals (if relevant), medication/supplement list, and a typical week of meals if you have it.
Can you work with my GP/physio/therapist?
Yes. We collaborate closely and can send concise updates with your consent.
Do you offer telehealth?
Yes—Australia-wide via secure video. Same quality support, from home or work.
Can you bill my insurer directly?
Yes—with written pre-approval and an active claim. Without pre-approval, fees are paid privately on the day.
I’m a case manager—how do I refer?
Email or call us for an intake form to provide claim details (claim number, insurer, contact info) and approval for assessment and report
Do you accept workcover clients?
Yes. We see WorkCover (workers’ compensation) clients with pre-approved sessions from the insurer or scheme agent.